RESEARCH CONFERENCE STRAND
Raymond Turner Raymond Turner & Associates
Author “Design Leadership- Securing the Strategic Value of Design”
Raymond Turner is an internationally recognised authority on design leadership and management and their strategic value to business, government, and society. He has worked in the design industry for 40 years as a designer, design manager, consultant, and corporate director of design leadership. Now he is an independent specialist working with companies in many countries to secure strategic value from their design investment through business-based design direction and design implementation planning.
Turner works for businesses across a wide range of industries, including transportation, local and national government, city planning, public broadcasting, household and leisure product manufacturing, and construction. He is also a non-executive director of Image Now, Ireland’s leading branding consultancy.
Turner is also one of the few design professionals who has held senior posts on both sides of the client-designer divide, having been group design director for two commercial companies, as well as managing director of two international multidisciplinary design consultancies.
Giles Ellis Founder & Designer at Schofield Watches
Giles Ellis is the pioneering Founder and Designer at Schofield Watches. Schofield is an independent English watch company based in rural Sussex. They are actively involved in the continuing development of watch making in Britain and are proud to be at the forefront of its revival. At Faultlines Giles will be presenting his unique design research approach and process.
“There are few global watch brands that can say they operate out of a bucolic village in the West Sussex countryside. But then there are few watchmakers that can also boast ‘ukulele maker’ under their skillset. However, such is the visionary nature of Giles Ellis’s pioneering watch brand, Schofield, that the horological rule book is being quietly re-written, from a leafy corner of the English countryside. What began as a personal quest to find a watch that fitted his exacting personal taste has evolved into an international operation that has carved out a curious niche in the competitive world of watch-making” Stephen Doig.
Tomm Moore Director & Co-founder, Filmmaker and Illustrator at Cartoon Saloon.
His animation studio and production company based in Kilkenny has catapulted the Irish animated industry to global recognition. Tomm’s first two feature films, The Secret of Kells (2009) and Song of the Sea (2014), were both nominated for the Academy Award for Best Animated Feature.
IRISH INDUSTRY STRAND
Bobby Kerr Chairman of Insomnia Coffee Company
‘Leadership and How To Get Ahead in Business’
Successful entrepreneur and businessman, Kerr is has recently become synonymous as a result of his engagement as a dragon on the Irish version of Dragons’ Den, produced by RTE. Bobby will share his experiences, from his early days working on an oil rig right up to his present days running Ireland’s most successful coffee chain. Expect real stories, practical tips and honest accounts from Bobby as he divulges what he has learned along the way and the key factors that contributed to his success.
Diarmuid Gavin Garden Designer & Television Personality
‘The Value of Design’
Gold medal Winner at the Chelsea Flower Show with “Irish Sky Garden”, Gavin has become a household name in Irish & British gardening Gardeners’ World, Home Front with Laurence Llewelyn-Bowen and presented an episode of Great British Garden Revival which will air on BBC Two in 2014.
How the world has opened up to the potential of outdoor living design.
I970’s suburban Ireland was a dreary grey place, a cacophony of pebble dashed architecture, hanging baskets, net curtains and plastic garden gnomes. We were prisoners of conformity. Through a combination of increasing wealth, travel and inspiration through media we have embraced the potential of design outdoors.
It has become big business. How has this happened and why is it important?
Séamus Byrne Graphic Mint
‘At Your Service! Meeting Customer Expectations with Experience Design’.
Are your customers satisfied with your offering? Do you know what their experiences with your business are like? What are the greatest obstacles they face with using your products and services?
Creating great Customer Experiences requires a shift in focus to see how your customers perceive your business from their point of view. This is achieved by observing how they interact across your touch-points, understanding their goals, and solving issues with empathy and good shopkeeping.
During this presentation Séamus Byrne from Graphic Mint will explain how principles and best practices of Service Design, Customer Experience and User Experience Design can be applied to transform to your business for the better.